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Quality NOC

IP Telephony – New custom features

IP Telphony platform: New custom features

The powerful Asterisk AGI scripts can add more functionality and features to your current platform, Asterisk AGI can interact with different databases to integrate cost-effective and reliable solutions. Quality NOC develop scripts to automate routine tasks such as IVR systems and database integrations. Manage incoming and outgoing calls, route calls, and store data in your database. Customize menus, and handle after-hours calls and voicemail. Track call logs and customer interactions for better business decisions. Our user-friendly scripts are easy to install and configure with extensive documentation and support available.

Take your business communication to the next level with our Asterisk AGI scripts.
Contact us today.

About Asterisk AGI

AGI is analogous to CGI in Apache. AGI provides an interface between the Asterisk dialplan and an external program that wants to manipulate a channel in the dialplan. In general, the interface is synchronous – actions taken on a channel from an AGI block and do not return until the action is completed.

On This PageAGI Libraries and Frameworks

 

Name Language Website Protocols
Adhearsion Ruby http://www.adhearsion.com/ AMI/FastAGI
Asterisk-Java Java https://asterisk-java.org/ AMI/FastAGI
PAGI PHP https://github.com/marcelog/PAGI AGI
PHPAGI PHP http://phpagi.sourceforge.net/ AGI
Panoramisk Python+AsyncIO https://github.com/gawel/panoramisk AMI/FastAGI
Pyst2 Python https://github.com/rdegges/pyst2 AMI/AGI
StarPy Python+Twisted https://github.com/asterisk/starpy AMI/FastAGI
Nanoagi C++ http://sourceforge.net/projects/nanoagi/ AGI
AsterNET .NET (C#/VB.net) https://github.com/skrusty/AsterNET AMI/FastAGI
Ding-dong node.js https://www.npmjs.com/package/ding-dong AGI
astive Java https://github.com/fonoster/astive FastAGI
FastAGI-Go Go https://github.com/BlayD91/FastAGI-go FastAGI
astgo Go https://github.com/wenerme/astgo AMI/AGI/FastAGI

source: https://docs.asterisk.org/Configuration/Interfaces/Asterisk-Gateway-Interface-AGI/

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Hope For The Best, Plan For The Worst

A wiser option than crossing your fingers and making regular sacrifices is to partner with an off-site service provider like QualityNOC.

QualityNOC’s Managed Services offer affordable round-the-clock monitoring, management, and maintenance oversight giving you the confidence to concentrate on your core business while trained personnel are ensuring your systems and network’s health.   

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Reduce Business Operating Costs and Expenses

Reduce Personnel Costs

Outsource IT Staff and Services

Implement Open Source Software

Remote Collaboration and Communication 

Implement Hybrid Cloud

Process Automation

Predictive Maintenance

Error Detection

Standardization of IT Infrastructure

Improve Efficiency

Quality NOC have large experience working with customers helping to achieve these goals. Do not hesitate to contact us, your questions are always welcome.

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IT Services and Consulting

Quality NOC has an expert Operations and Monitoring Team for your organization. We team up and work together with your developers, DevOps teams or we can work stand alone.

We have Knowledge and Experience in:

  • Windows and Linux Operating Systems.
  • Infrastructure services.
  • Network operation.
  • Scripting (PowerShell, Shell and Python).
  • Backup SW: Veeam, commvault, veritas, barracuda…
  • Operation of SAN/NAS storage systems.
  • Execution of backup strategies.

Features:

  • Resolution of incidents and requests
  • Backup supervision.
  • Execution/Optimization of backup plans.
  • HA/Failover/Replication strategies.
  • Storage infrastructure management.
  • Support by chat, telephone or other means of communication.
  • Verify, according to the protocol designed by the client, backups and replications.
  • Escalate and coordinate with the rest of the client’s areas the incidents that may arise from each configuration until they are resolved.
  • Use of the client’s internal systems for incident management and resolution.

 

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Linux Patch Maintenance, WordPress and Windows updates



One of the tasks we enjoy most is to provide Linux Patch maintenance to our customers.
We have many years of experience doing patch maintenance and OS upgrades on Ubuntu, Debian, Red Hat, Cent OS, and other Linux flavours.
OS and Application Maintenance
You should periodically update your Linux operating system (OS) and its applications.
Install Operating System and Application Patches/Updates
We focus on security patches, go trough security articles and follow up possible impact on our server managed customers.

For website owners it is very important to keep your WordPress site updated, that include plugins, themes, word press version, etc

We can follow up Windows updates news and see how new updates could impact in the running services and inform our customer before applying.

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