We have the solution, 5 years working together with European Telecom Operations teams, different telecoms, data centres and hosting platforms Trust us.
Your company will benefit from our know-how, experience and proactive work.
You will experience a big reduction of incidents with your company/business.
Outsourced NOC services working together with your IT team.
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Remote work? Eliminate digital threats with a VPN for business.
A VPN is a Virtual private network. As with any private network, the information you send and receive on a VPN is inside a protected “pipe” from other computers and the Internet.
You can use it like your home/office or business network, which you use to share files between devices across your router. Nobody outside the network can see that data if your network is properly secured. That’s why a VPN gives you security.
Quality NOC can set up a your own VPN server for you, we can monitor and maintain the system UP and running 24/7.
For more information, send us your email.
The similarities between the role of the Network Operation Center (NOC) and Security Operation Center (SOC) often lead to the mistaken idea that one can easily handle the other’s duties. Furthermore, once a company’s security information and event management system is in place, it can seem pointless to spend money on a SOC. So why can’t the NOC just handle both functions? Why should each work separately but in conjunction with one another? Let’s take a look a few reasons below.
First, their roles are subtly but fundamentally different. While it’s certainly true that both groups are responsible for identifying, investigating, prioritising and escalating/resolving issues, the types of issues and the impact they have are considerably different. Specifically, the NOC is responsible for handling incidents that affect performance or availability while the SOC handles those incidents that affect the security of information assets. The goal of each is to manage risk, however, the way they accomplish this goal is markedly different.
The NOC’s job is to meet service level agreements (SLAs) and manage incidents in a way that reduces downtime – in other words, a focus on availability and performance. The SOC is measured on their ability to protect intellectual property and sensitive customer data – a focus on security. While both of these things are critically important to the success of an organisation, having one handle the other’s duties can spell disaster, mainly because their approaches are so different.
Another reason the NOC and SOC should not be combined is because the skillset required for members of each group is vastly different. A NOC analyst must be proficient in network, application and systems engineering, while SOC analysts require security engineering skills. Furthermore, the very nature of the adversaries that each group battles differs, with the SOC focusing on “intelligent adversaries” and the NOC dealing with naturally occurring system events. These completely different directions result in contrasting solutions which can be extremely difficult for each group to adapt to.
Lastly, the turnover rate in a SOC is much higher than that of a NOC. Perhaps it’s the very nature of the role, but the average employment time for a level 1 SOC analyst is around 2 years or less. Tenure of a NOC analyst is much longer. It only stands to reason, then, that asking a NOC analyst to handle their own duties and also take on those of SOC will likely result in a much higher attrition rate overall.
The best solution is to respect the subtle yet fundamental differences between these two groups and leverage a quality automation product to link the two, allowing them to collaborate for optimum results. The ideal system is one where the NOC has access to the SIEM, so they can work in close collaboration with the SOC and each can complement the other’s duties. The SOC identifies and analyses issues, then recommends fixes to the NOC, who analyses the impact those fixes will have on the organisation and then modifies and implements accordingly.
Source: http://ayehu.com/why-your-soc-and-noc-should-run-together-but-separately/?
Telephony Fraud – Fraud Monitoring
Many people today are able to relate to an experience of opening a phone bill that causes a sharp intake of breath. But what if it was not just a couple of hundred pounds? What if it was thousands?
Telephone fraud is continuing to increase year on year and now accounts for 2% of worldwide calls which is estimated at around €40 billion a year. Businesses are falling victim to hackers, out to make money from unprotected telephone lines, and now more than ever it is essential for businesses to protect themselves.
Without the necessary protection, businesses are leaving themselves vulnerable to fraudsters capable of running up phone bills worth thousands of pounds in just a few hours!
At Quality NOC we can help you monitoring 24/7 your systems, receiving alarms and following your procedures to take care and stop the fraud reducing the risk of your business and protecting your customer relationship.
Federico Piergentili, Founder, Quality NOC S.L., which provides remote monitoring and management 24/7 Network Operations Center (NOC) that enables monitor, troubleshoot and maintain IT environments.