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Disaster Recovery Plan

Disaster strikes when you least expect it. While you may have a plan in place, how confident are you that it will work when a real emergency hits? At Quality NOC, we believe in proactive preparation and swift, expert recovery to minimise downtime and data loss.

What is a Disaster Recovery Plan?

A disaster recovery (DR) plan is a set of procedures and policies designed to enable a business to resume essential functions and restore data after a disaster, whether it’s a natural calamity, a cyberattack, or a hardware failure. A well-defined plan is the cornerstone of business continuity, ensuring your company can withstand disruptions and get back on its feet quickly.

Our Comprehensive Disaster Recovery Procedures

Our approach to disaster recovery is built on a foundation of thorough planning, advanced technology, and skilled professionals. Our procedures are designed to be flexible and adaptable to your unique business needs, covering a wide range of potential disasters. We specialise in:

  • MySQL Database Recovery: Our experts can quickly restore your critical MySQL databases, ensuring minimal data loss and a rapid return to normal operations.
  • SaaS Systems: We have extensive experience in recovering and restoring data and functionality for various SaaS platforms, minimising the impact on your business operations.
  • Data Backups: We implement robust backup strategies to protect your valuable data, making sure that a recent, secure copy is always available for restoration.
  • Migrations: When disaster strikes, sometimes a quick migration to a new, secure environment is the best course of action. We can facilitate smooth and efficient migrations to get you back online.
  • IP Telephony: Communication is key during a crisis. We can help restore and maintain your IP telephony systems, so you can stay connected with your team and customers.

Our 24/7 Monitoring and Operations Team

Our dedicated monitoring and operations team works around the clock, 24/7, to proactively monitor your networks, systems, and applications. We detect and address potential issues before they can escalate into a full-blown disaster, providing you with peace of mind and continuous uptime.

Helping You, Even Before You’re a Customer

We understand that a disaster doesn’t wait for a contract to be signed. That’s why we extend our hand to companies in need, even if they aren’t our current customers. In an emergency, you can call on our team for immediate assistance. We will provide our expert guidance and support to help you navigate the crisis, demonstrate our capabilities, and earn your trust for a long-term partnership.

Don’t wait for a disaster to strike. Contact Quality NOC today to learn more about our proactive disaster recovery solutions and how we can help you build a resilient and secure business.

Cloud NOC (Network Operations Center)

A Cloud NOC (Network Operations Center) is a centralized operations hub that operates within the cloud, providing comprehensive monitoring, management, and support services for cloud-based infrastructure and applications. It enables organizations to maintain optimal performance, availability, and security across their cloud environments with greater efficiency.
Cloud NOC

Key Functions of a Cloud NOC

  • Continuous Monitoring
    The Cloud NOC provides real-time monitoring of cloud resources—including servers, applications, and networks—to identify and resolve issues, ensuring optimal performance.

  • Resource Management
    It enables the provisioning, configuration, and decommissioning of cloud resources such as virtual servers, networks, and storage.

  • Technical Support
    The NOC offers expert technical support to users, troubleshooting issues to maintain seamless cloud operations.

  • Security Management
    It safeguards cloud resources by enforcing security policies, detecting vulnerabilities, and responding to potential threats.

  • Automation
    By automating routine tasks, the Cloud NOC enhances operational efficiency and accelerates incident resolution.

Benefits of a Cloud NOC

  • Enhanced Efficiency
    Streamlines cloud management, reducing operational costs and boosting productivity.

  • High Availability
    Minimizes downtime by ensuring the continuous operation of cloud-based applications and services.

  • Scalability
    Provides the flexibility to scale resources dynamically based on business demands.

  • Improved Security
    Strengthens cloud security through proactive threat detection and mitigation.

  • Cost Optimization
    Lowers infrastructure management costs, allowing organizations to allocate internal resources more effectively.

Cloud NOC Services

  • Cloud server and application performance monitoring

  • User access and permissions management

  • Virtual network configuration and maintenance

  • Cloud data backup and disaster recovery

  • Security incident detection and response

Contact us now and get a quotation

Optimizing Business Operations for Cost Efficiency

Reduce Personnel Costs

Outsource IT Staff and Services

Implement Open Source Software

Remote Collaboration and Communication 

Implement Hybrid Cloud

Process Automation

Predictive Maintenance

Error Detection

Standardization of IT Infrastructure

Improve Efficiency

Quality NOC brings extensive experience in helping customers achieve these objectives. We welcome your inquiries—contact us anytime to discuss how we can support your goals.

Do you have an efficient NOC to support your growth?

Partnering for NOC is an attractive alternative to MSPs who are serious about scaling up.

Network Operations Centre (NOC) is important to scale up your business, and coordinate your entire managed services operation.

The key is monitoring and managing your clients’ IT infrastructures to keep them running smoothly and efficiently, detect and resolved issues before they impact client business operations.

An effective NOC, supported by state-of-the-art remote monitoring tools, is an essential component of growth. The investment required to set up, staff and run a NOC in-house can be financially out of reach for many MSPs.

Are you able to offer a true 24/7 NOC service with ‘always on’ monitoring, remediation, maintenance and support? Can you prevent engineer overload when you add more working hours and intermittent sleep?

Partner for NOC

Here are some of those benefits:

  • Your team will be increased and complemented with our system administrator team, monitoring 24/7/365, who will also be available to cover holidays, sick leave and ‘double up’ during busy periods.
  • Our team is highly experienced people with up-to-date training in the latest, in-demand technologies and tools.
  • Partnering offers a cost-effective way of acquiring the skills and support you need to deliver high-quality service to your customers – Avoid higher costs and headaches when recruiting, training, managing and replacing staff.
  • Working together with our technicians you are more likely to meet and exceed customer expectations, doing more business with you.

Reasons to partner for NOC

  1. Out-of-Business-hours, only working ours and 24/7 support, 365 days a year
  2. Access to an expert team to run the NOC and work proactively.
  3. Ability to focus on new projects rather than being distracted by day-to-day ‘noise’
  4. Our solutions are scalable offering resources on-demand
  5. Benefit with our pay-as-you-grow approach for a cost-effective business model
  6. Reduced maintenance and training cost
  7. Predictable, controlled OPEX
  8. Increase your UP time

Learn more about Key benefits of outsourcing NOC Services

Working on summer vacation?

Not having much sleep on vacations?

Who is monitoring 24/7 when people is on vacations?

We have a complete team of system administrators working 24/7 monitoring networks, systems, servers, applications and services.

We follow written procedures and we call your engineer following your instructions, acting immediately in case of incident. We follow up until is solved.

We have signed NDA and SLA with all our customers.

Contact us for a free advice and quotation.