We have a complete team of system administrators working 24/7 monitoring networks, systems, servers, applications and services.
We follow written procedures and we call your engineer following your instructions, acting immediately in case of incident. We follow up until is solved.
We have signed NDA and SLA with all our customers.
Contact us for a free advice and quotation.
This chart shows real customer data, the first month we handled all usual incidents.
Then started working proactively to reduce the number of incidents, improve the quality on detection of critical alarms, also working with thresholds and reducing downtime.
Clearly you can see how we reduced to 1/3 the amount of incidents. We continue working the next months adding more services checks and gathering information to create reports
We do a continue improvement of service checks, maintenance and proactive work to avoid incidents and increase up-time. After 6 month we probably manage to reduce to 1/4 the amount of monthly incidents and increase dramatically the up-time.
We are all very happy, our customers and us. We enjoy working with our customers.
At Quality NOC we help you increase your up time.
We can monitor your hosts, services and storage solutions.
If your company does not have monitoring tools yet or are not completely configured we can also help you to with the set up.
Federico Piergentili, Founder, Quality NOC S.L., which provides remote monitoring and management 24/7 Network Operations Center (NOC) that enables monitor, troubleshoot and maintain IT environments.