Performance Improvement Overview

This chart displays real customer data. During the first month, we managed all routine incidents as they occurred.

We then implemented proactive measures to:

• Reduce incident volume

• Enhance critical alarm detection

• Optimize monitoring thresholds

• Minimize system downtime

As evidenced in the data, we successfully reduced incidents by 66% (to one-third of the original volume). In subsequent months, we expanded our efforts by:

• Adding more comprehensive service checks

• Developing detailed performance reports

Through continuous service optimization—including refined monitoring, preventive maintenance, and proactive interventions—we anticipate further reducing incidents by 75% (to one-quarter of baseline) within six months while significantly improving uptime.

Both our team and customers are extremely satisfied with these measurable improvements and our collaborative partnership.