Quality NOC has an expert Operations and Monitoring Team for your organization. We team up and work together with your developers, DevOps teams or we can work stand alone.
We have Knowledge and Experience in:
Windows and Linux Operating Systems.
Infrastructure services.
Network operation.
Scripting (PowerShell, Shell and Python).
Backup SW: Veeam, commvault, veritas, barracuda…
Operation of SAN/NAS storage systems.
Execution of backup strategies.
Features:
Resolution of incidents and requests
Backup supervision.
Execution/Optimization of backup plans.
HA/Failover/Replication strategies.
Storage infrastructure management.
Support by chat, telephone or other means of communication.
Verify, according to the protocol designed by the client, backups and replications.
Escalate and coordinate with the rest of the client’s areas the incidents that may arise from each configuration until they are resolved.
Use of the client’s internal systems for incident management and resolution.
Partnering for NOC is an attractive alternative to MSPs who are serious about scaling up.
Network Operations Centre (NOC) is important to scale up your business, and coordinate your entire managed services operation.
The key is monitoring and managing your clients’ IT infrastructures to keep them running smoothly and efficiently, detect and resolved issues before they impact client business operations.
An effective NOC, supported by state-of-the-art remote monitoring tools, is an essential component of growth. The investment required to set up, staff and run a NOC in-house can be financially out of reach for many MSPs.
Are you able to offer a true 24/7 NOC service with ‘always on’ monitoring, remediation, maintenance and support? Can you prevent engineer overload when you add more working hours and intermittent sleep?
Partner for NOC
Here are some of those benefits:
Your team will be increased and complemented with our system administrator team, monitoring 24/7/365, who will also be available to cover holidays, sick leave and ‘double up’ during busy periods.
Our team is highly experienced people with up-to-date training in the latest, in-demand technologies and tools.
Partnering offers a cost-effective way of acquiring the skills and support you need to deliver high-quality service to your customers – Avoid higher costs and headaches when recruiting, training, managing and replacing staff.
Working together with our technicians you are more likely to meet and exceed customer expectations, doing more business with you.
Reasons to partner for NOC
Out-of-Business-hours, only working ours and 24/7 support, 365 days a year
Access to an expert team to run the NOC and work proactively.
Ability to focus on new projects rather than being distracted by day-to-day ‘noise’
Our solutions are scalable offering resources on-demand
Benefit with our pay-as-you-grow approach for a cost-effective business model
We use cookies to optimize our website and our service.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
