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Quality NOC

Hope For The Best, Plan For The Worst

A wiser option than crossing your fingers and making regular sacrifices is to partner with an off-site service provider like QualityNOC.

QualityNOC’s Managed Services offer affordable round-the-clock monitoring, management, and maintenance oversight giving you the confidence to concentrate on your core business while trained personnel are ensuring your systems and network’s health.   

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IT Services and Consulting

Quality NOC has an expert Operations and Monitoring Team for your organization. We team up and work together with your developers, DevOps teams or we can work stand alone.

We have Knowledge and Experience in:

  • Windows and Linux Operating Systems.
  • Infrastructure services.
  • Network operation.
  • Scripting (PowerShell, Shell and Python).
  • Backup SW: Veeam, commvault, veritas, barracuda…
  • Operation of SAN/NAS storage systems.
  • Execution of backup strategies.

Features:

  • Resolution of incidents and requests
  • Backup supervision.
  • Execution/Optimization of backup plans.
  • HA/Failover/Replication strategies.
  • Storage infrastructure management.
  • Support by chat, telephone or other means of communication.
  • Verify, according to the protocol designed by the client, backups and replications.
  • Escalate and coordinate with the rest of the client’s areas the incidents that may arise from each configuration until they are resolved.
  • Use of the client’s internal systems for incident management and resolution.

 

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System Administrator

SysAdmin Remote – Cloud Operations Engineer – Security

Since 2015 Quality NOC S.L. have a team of Sys Admin working 24/7 for our customers.

The work is performed 100% remotely, from our offices we connect through VPN to customer’s network or Cloud.
We do operations and maintenance task daily.

System we manage:

  • Cloud infrastructure: different public cloud vendors
  • Linux: CentOS, Ubuntu, Debian, and others.
  • Microsoft Windows server
  • VMware

We have large experience in networks and we specialize in VoIP / IP Telephony.

We speak English and Spanish fluently

We monitor our customer’s systems 24/7 all year and we have experience with:

  • Icinga2
  • Prometheus
  • Grafana
  • Nagios
  • Zabbix
  • Zenoss
  • and customer’s proprietary systems.

Key benefits of outsourcing NOC services

  • Significant reduction in downtime
  • Immediate management of incidents occurring around the clock
  • Reduced Operational costs
  • Increased productivity and job satisfaction for your network and IT support staff
  • Free up your IT resources
  • Increased end-user / customer satisfaction
  • Reduced managerial/HR time and effort
  • 24x7x365 High Availability support
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Linux Patch Maintenance, WordPress and Windows updates



One of the tasks we enjoy most is to provide Linux Patch maintenance to our customers.
We have many years of experience doing patch maintenance and OS upgrades on Ubuntu, Debian, Red Hat, Cent OS, and other Linux flavours.
OS and Application Maintenance
You should periodically update your Linux operating system (OS) and its applications.
Install Operating System and Application Patches/Updates
We focus on security patches, go trough security articles and follow up possible impact on our server managed customers.

For website owners it is very important to keep your WordPress site updated, that include plugins, themes, word press version, etc

We can follow up Windows updates news and see how new updates could impact in the running services and inform our customer before applying.

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