A wiser option than crossing your fingers and making regular sacrifices is to partner with an off-site service provider like QualityNOC.
QualityNOC’s Managed Services offer affordable round-the-clock monitoring, management, and maintenance oversight giving you the confidence to concentrate on your core business while trained personnel are ensuring your systems and network’s health.
Network Operations Centre (NOC) is important to scale up your business, and coordinate your entire managed services operation.
The key is monitoring and managing your clients’ IT infrastructures to keep them running smoothly and efficiently, detect and resolved issues before they impact client business operations.
An effective NOC, supported by state-of-the-art remote monitoring tools, is an essential component of growth. The investment required to set up, staff and run a NOC in-house can be financially out of reach for many MSPs.
Are you able to offer a true 24/7 NOC service with ‘always on’ monitoring, remediation, maintenance and support? Can you prevent engineer overload when you add more working hours and intermittent sleep?
Here are some of those benefits:
Learn more about Key benefits of outsourcing NOC Services
We have a complete team of system administrators working 24/7 monitoring networks, systems, servers, applications and services.
We follow written procedures and we call your engineer following your instructions, acting immediately in case of incident. We follow up until is solved.
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How tools and practices used for monitoring cloud-native services apply to solutions that use IoT devices. Add operations visibility to remote locations.
IoT devices produce many types of information, including telemetry, metadata, state, and commands and responses
Telemetry data from devices can be used in short operational timeframes or for longer-term analytics and model building.
Many devices support local monitoring in the form of a buzzer or an alarm panel on-premises. This type of monitoring is valuable, but has limited scope for in-depth or long-term analysis. This article instead discusses remote monitoring, which involves gathering and analyzing monitoring information from a remote location using cloud resources.
Operational and device performance data is often in the form of a time series, where each piece of information includes a time stamp. This data can be further enriched with dimensional labels (sometimes referred to as tags), such as labels that identify hardware revision, operating timezone, installation location, firmware version, and so on.
Time-series telemetry can be collected and used for monitoring. Monitoring in this context refers to using a suite of tools and processes that help detect, debug, and resolve problems that occur in systems while those systems are operating. Monitoring can also give you insight into the systems and help improve them.
The state of monitoring IT systems, including servers and services, has continuously improved. Monitoring tools and practices in the cloud-native world of microservices and Kubernetes are excellent at monitoring based on time-series metric data. These tools aren’t designed specifically for monitoring IoT devices or physical processes, but the constituent parts—labeled series of metrics, visualization, and alerts—all can apply to IoT monitoring.
Monitoring begins with collecting data by instrumenting the system you’re working with. For some IoT scenarios, the system you’re monitoring might not be the devices themselves, but the environment and the process external to the device. In other scenarios, you might be interested in monitoring the performance health of the devices themselves, both individually and at the fleet level.
Consider the task of monitoring a human cyclist riding on a road. There are many different parts of the overall system you can monitor. Some might be internal to the system, such as the cyclist’s heart rate or sweating rate. Others might be external to the cyclist, such as a slope of the road, or external temperature and humidity. These internal and external monitoring goals can coexist. The methodologies and tools might overlap, but you can recognize these different domains—a physician might care about different measurements than the bike mechanic. Monitoring tools can be used to create custom monitoring views.
For example, you might organize your metrics into the categories that are discussed in this section. The specifics of how these are structured or combined will depend on the particular domain and applications.
Device hardware metrics are measurements of the hardware or physical device itself, usually with some sort of built-in sensor.
Software running on the devices includes application software as well as the system software itself, which might be the operating system, or layers of a networking stack or device drivers.
Application code on the device is specific to the role that device is performing in the system.
Measuring the environment with sensors is often what people think about with regard to IoT devices.
An IoT solution is a complex system that includes software components that run both on the device and in the cloud. Understanding how these two systems interact requires you to understand what information each side has access to and how to bridge the two software runtime environments.
A complete monitoring solution requires monitoring both core and supporting components. Monitoring the application code on the device is an example of whitebox monitoring, where you’re interested in how the application is functioning. You probably also want to include some blackbox monitoring. For example, your monitoring software can probe APIs and other cloud services that your solution depends on. When you’re trying to respond to a problem, having these blackbox probes in place can lead to much faster resolution.
Alerting is about getting warnings or notifications, and helps draw your attention to important conditions. These in turn often lead you to check visualisations and often the associated log information.
A problem with alerting is that humans are good at learning to ignore annoying “noise” (think of traffic noise, repetitive emails, and so on). Alerts are only valuable if they can be responded to and then appropriately dismissed. If an alert reports an issue that can’t be addressed, the information in the alert should instead be another metric or visualisation.
Source:
https://cloud.google.com/solutions/remote-monitoring-and-alerting-for-iot
https://cloud.google.com/solutions/iot-overview#operational_information
https://prometheus.io/docs/visualization/grafana/
Source code analysis tools, also referred to as Static Application Security Testing (SAST) Tools, are designed to analyse source code and/or compiled versions of code to help find security flaws.
Some tools are starting to move into the IDE
For the types of problems that can be detected during the software development phase itself, this is a powerful phase within the development life cycle to employ such tools, as it provides immediate feedback to the developer on issues they might be introducing into the code during code development itself. This immediate feedback is very useful, especially when compared to finding vulnerabilities much later in the development cycle.
Source:
https://www.owasp.org/index.php/Source_Code_Analysis_Tools