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Disaster Recovery Plan

Disaster strikes when you least expect it. While you may have a plan in place, how confident are you that it will work when a real emergency hits? At Quality NOC, we believe in proactive preparation and swift, expert recovery to minimise downtime and data loss.

What is a Disaster Recovery Plan?

A disaster recovery (DR) plan is a set of procedures and policies designed to enable a business to resume essential functions and restore data after a disaster, whether it’s a natural calamity, a cyberattack, or a hardware failure. A well-defined plan is the cornerstone of business continuity, ensuring your company can withstand disruptions and get back on its feet quickly.

Our Comprehensive Disaster Recovery Procedures

Our approach to disaster recovery is built on a foundation of thorough planning, advanced technology, and skilled professionals. Our procedures are designed to be flexible and adaptable to your unique business needs, covering a wide range of potential disasters. We specialise in:

  • MySQL Database Recovery: Our experts can quickly restore your critical MySQL databases, ensuring minimal data loss and a rapid return to normal operations.
  • SaaS Systems: We have extensive experience in recovering and restoring data and functionality for various SaaS platforms, minimising the impact on your business operations.
  • Data Backups: We implement robust backup strategies to protect your valuable data, making sure that a recent, secure copy is always available for restoration.
  • Migrations: When disaster strikes, sometimes a quick migration to a new, secure environment is the best course of action. We can facilitate smooth and efficient migrations to get you back online.
  • IP Telephony: Communication is key during a crisis. We can help restore and maintain your IP telephony systems, so you can stay connected with your team and customers.

Our 24/7 Monitoring and Operations Team

Our dedicated monitoring and operations team works around the clock, 24/7, to proactively monitor your networks, systems, and applications. We detect and address potential issues before they can escalate into a full-blown disaster, providing you with peace of mind and continuous uptime.

Helping You, Even Before You’re a Customer

We understand that a disaster doesn’t wait for a contract to be signed. That’s why we extend our hand to companies in need, even if they aren’t our current customers. In an emergency, you can call on our team for immediate assistance. We will provide our expert guidance and support to help you navigate the crisis, demonstrate our capabilities, and earn your trust for a long-term partnership.

Don’t wait for a disaster to strike. Contact Quality NOC today to learn more about our proactive disaster recovery solutions and how we can help you build a resilient and secure business.

Cloud NOC (Network Operations Center)

A Cloud NOC (Network Operations Center) is a centralized operations hub that operates within the cloud, providing comprehensive monitoring, management, and support services for cloud-based infrastructure and applications. It enables organizations to maintain optimal performance, availability, and security across their cloud environments with greater efficiency.
Cloud NOC

Key Functions of a Cloud NOC

  • Continuous Monitoring
    The Cloud NOC provides real-time monitoring of cloud resources—including servers, applications, and networks—to identify and resolve issues, ensuring optimal performance.

  • Resource Management
    It enables the provisioning, configuration, and decommissioning of cloud resources such as virtual servers, networks, and storage.

  • Technical Support
    The NOC offers expert technical support to users, troubleshooting issues to maintain seamless cloud operations.

  • Security Management
    It safeguards cloud resources by enforcing security policies, detecting vulnerabilities, and responding to potential threats.

  • Automation
    By automating routine tasks, the Cloud NOC enhances operational efficiency and accelerates incident resolution.

Benefits of a Cloud NOC

  • Enhanced Efficiency
    Streamlines cloud management, reducing operational costs and boosting productivity.

  • High Availability
    Minimizes downtime by ensuring the continuous operation of cloud-based applications and services.

  • Scalability
    Provides the flexibility to scale resources dynamically based on business demands.

  • Improved Security
    Strengthens cloud security through proactive threat detection and mitigation.

  • Cost Optimization
    Lowers infrastructure management costs, allowing organizations to allocate internal resources more effectively.

Cloud NOC Services

  • Cloud server and application performance monitoring

  • User access and permissions management

  • Virtual network configuration and maintenance

  • Cloud data backup and disaster recovery

  • Security incident detection and response

Contact us now and get a quotation

Do you have an efficient NOC to support your growth?

Partnering for NOC is an attractive alternative to MSPs who are serious about scaling up.

Network Operations Centre (NOC) is important to scale up your business, and coordinate your entire managed services operation.

The key is monitoring and managing your clients’ IT infrastructures to keep them running smoothly and efficiently, detect and resolved issues before they impact client business operations.

An effective NOC, supported by state-of-the-art remote monitoring tools, is an essential component of growth. The investment required to set up, staff and run a NOC in-house can be financially out of reach for many MSPs.

Are you able to offer a true 24/7 NOC service with ‘always on’ monitoring, remediation, maintenance and support? Can you prevent engineer overload when you add more working hours and intermittent sleep?

Partner for NOC

Here are some of those benefits:

  • Your team will be increased and complemented with our system administrator team, monitoring 24/7/365, who will also be available to cover holidays, sick leave and ‘double up’ during busy periods.
  • Our team is highly experienced people with up-to-date training in the latest, in-demand technologies and tools.
  • Partnering offers a cost-effective way of acquiring the skills and support you need to deliver high-quality service to your customers – Avoid higher costs and headaches when recruiting, training, managing and replacing staff.
  • Working together with our technicians you are more likely to meet and exceed customer expectations, doing more business with you.

Reasons to partner for NOC

  1. Out-of-Business-hours, only working ours and 24/7 support, 365 days a year
  2. Access to an expert team to run the NOC and work proactively.
  3. Ability to focus on new projects rather than being distracted by day-to-day ‘noise’
  4. Our solutions are scalable offering resources on-demand
  5. Benefit with our pay-as-you-grow approach for a cost-effective business model
  6. Reduced maintenance and training cost
  7. Predictable, controlled OPEX
  8. Increase your UP time

Learn more about Key benefits of outsourcing NOC Services

Working safely online

Remote work? Eliminate digital threats with a VPN for business.

What is a VPN?

VPNs are secure and private networks inside the internet

A VPN is a Virtual private network. As with any private network, the information you send and receive on a VPN is inside a protected “pipe” from other computers and the Internet.

You can use it like your home/office or business network, which you use to share files between devices across your router. Nobody outside the network can see that data if your network is properly secured. That’s why a VPN gives you security.

What can be connected to the VPN

  • VPN from your laptop/desktop computer at home or when you travel to your office network, to share files, check systems, remote printing, etc.
  • VPN from 1 datacenter to another.
  • VPN between offices across internet, same or different cities, different countries, even continents.
  • VPN server to connect your systems (office and/or datacenter) to you and/or your employees.

Quality NOC can set up a your own VPN server for you, we can monitor and maintain the system UP and running 24/7.

For more information, send us your email.

 

End-to-End Infrastructure Monitoring & Management

Flexible Monitoring Solutions Tailored to Your Needs

We offer multiple monitoring options to suit your infrastructure:

  • Integrate your existing monitoring system

  • Deploy a new system with seamless host migration

  • Utilize our fully managed monitoring solution (ideal for smaller operations)

Comprehensive NOC Services

Our 24/7/365 NOC team provides expert support, including:

  • Website Monitoring

  • Application Performance Monitoring (APM)

  • Server Monitoring

  • Network Monitoring

  • Cloud Monitoring (Public, Private & Hybrid)

Trusted by Businesses of All Sizes

From large telecom enterprises (500+ hosts) to SMBs with minimal infrastructure, we deliver scalable solutions that:

  • Reduce operational costs – Free your engineers to focus on strategic projects

  • Enhance efficiency – Optimize workflows and minimize downtime

  • Ensure reliability – Proactive monitoring for maximum uptime

Your Customized Solution Awaits

Contact us to design a monitoring strategy that aligns with your unique requirements.