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Quality NOC

Cloud servers status?

Do you know how is the status of your cloud servers? 

If you have your systems in the cloud, you should know the status of your servers, it is very important to monitor http traffic, check CPU load, Mem load, Disk usage, processes, etc.

Quality NOC can use different tools to monitor your servers, we have a price list based on number of hosts, so if you have to monitor just 1 or 2 we do the job for a very convenient price, starting from € 15 per month for 1 host with basic monitoring and email alerts.

Let us know about your needs, we are glad to send a quotation based on your hosts and services you need to monitor.

We keep your systems UP and your customers happy.

Federico Piergentili, Founder, Quality NOC S.L., which provides remote monitoring and management 24/7 Network Operations Center (NOC) that enables monitor, troubleshoot and maintain IT environments.

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Whitelabel NOC – Service desk

Service desk: 

Quality NOC outsourced support services:

Our technicians take on the burden of supporting your customers, freeing up your time for other tasks. This allows you and your team to focus on sales, marketing, and building your company while we work hand in hand with your clients. All of our technicians are trained Windows and Linux Experts and we’re capable of handling simple issues and all the way up to some of the most difficult tasks.

We can use any system you are working with, and as soon as we get the ticket, we react.
This way we contact (email or call) your engineers based on the contact and escalation matrix.
We can replay the ticket, forward or contact to the engineer, do a followup and send updates to the customer based on your SLA.
We will also do escalations if needed and we can prepare a monthly report about the incidents.

We are ready to take your tickets and we speak English, Spanish, Norwegian/Swedish and Portuguese. We are planning to add German soon too.

We can offer you a fixed monthly price based on monthly number of tickets you receive. This is a great solution for your company.

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Key Features of Outsourced NOC Services

website-uptime-monitoring

  • Network Monitoring
  • Server Monitoring
  • Application Monitoring
  • Router, Switch Monitoring
  • Website Monitoring
  • NOC Services
  • Firewall Monitoring

Immediate benefits

  • Improved network reliability and uptime
  • Reduced MTTR
  • Increased revenue
  • Decreased expenses
  • Happier customers
  • Well rested IT staff

Pricing

We adapt our pricing table based on your needs

  • Off business hour Outsourced NOC.
    • This is the best solution if your company has engineers working on site from 8:00 to 16:00 or 9:00 to 17:00, you save money with this solution and your company count with specialised working team for the rest of the time and weekends.
  • 24/7 All day.
    • This solution is perfect when your company requires a full time monitoring to ensure 100% or highest uptime as possible. Our team monitor and follow your company routines to reach your goals and keep your customers happy.
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UP Time – Monitoring your systems


At Quality NOC we help you increase your up time.

We can monitor your hosts, services and storage solutions.

If your company does not have monitoring tools yet or are not completely configured we can also help you to with the set up.

Federico Piergentili, Founder, Quality NOC S.L., which provides remote monitoring and management 24/7 Network Operations Center (NOC) that enables monitor, troubleshoot and maintain IT environments.

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Telephony Fraud – Fraud Monitoring


Telephony Fraud – Fraud Monitoring

Many people today are able to relate to an experience of opening a phone bill that causes a sharp intake of breath. But what if it was not just a couple of hundred pounds? What if it was thousands?

Telephone fraud is continuing to increase year on year and now accounts for 2% of worldwide calls which is estimated at around €40 billion a year. Businesses are falling victim to hackers, out to make money from unprotected telephone lines, and now more than ever it is essential for businesses to protect themselves.

Without the necessary protection, businesses are leaving themselves vulnerable to fraudsters capable of running up phone bills worth thousands of pounds in just a few hours!

At Quality NOC we can help you monitoring 24/7 your systems, receiving alarms and following your procedures to take care and stop the fraud reducing the risk of your business and protecting your customer relationship.

Federico Piergentili, Founder, Quality NOC S.L., which provides remote monitoring and management 24/7 Network Operations Center (NOC) that enables monitor, troubleshoot and maintain IT environments.

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