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Quality NOC

Hope For The Best, Plan For The Worst

A wiser option than crossing your fingers and making regular sacrifices is to partner with an off-site service provider like QualityNOC.

QualityNOC’s Managed Services offer affordable round-the-clock monitoring, management, and maintenance oversight giving you the confidence to concentrate on your core business while trained personnel are ensuring your systems and network’s health.   

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IT Services and Consulting

Quality NOC has an expert Operations and Monitoring Team for your organization. We team up and work together with your developers, DevOps teams or we can work stand alone.

We have Knowledge and Experience in:

  • Windows and Linux Operating Systems.
  • Infrastructure services.
  • Network operation.
  • Scripting (PowerShell, Shell and Python).
  • Backup SW: Veeam, commvault, veritas, barracuda…
  • Operation of SAN/NAS storage systems.
  • Execution of backup strategies.

Features:

  • Resolution of incidents and requests
  • Backup supervision.
  • Execution/Optimization of backup plans.
  • HA/Failover/Replication strategies.
  • Storage infrastructure management.
  • Support by chat, telephone or other means of communication.
  • Verify, according to the protocol designed by the client, backups and replications.
  • Escalate and coordinate with the rest of the client’s areas the incidents that may arise from each configuration until they are resolved.
  • Use of the client’s internal systems for incident management and resolution.

 

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Now you can buy time every day, week and month!

Yes, buy the time you need, hire Quality NOC

We have a TEAM of experienced System Administrator that can take over many of your task and FREE UP the time of your Operations Team.

Key benefits of outsourcing NOC services

  • Significant reduction in downtime
  • Immediate management of incidents occurring around the clock
  • Reduced Operational costs
  • Increased productivity and job satisfaction for your network and IT support staff
  • Free up your IT resources
  • Increased end-user / customer satisfaction
  • Reduced managerial/HR time and effort
  • 24x7x365 High Availability support

Contact us today,

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Do you have an efficient NOC to support your growth?

Partnering for NOC is an attractive alternative to MSPs who are serious about scaling up.

Network Operations Centre (NOC) is important to scale up your business, and coordinate your entire managed services operation.

The key is monitoring and managing your clients’ IT infrastructures to keep them running smoothly and efficiently, detect and resolved issues before they impact client business operations.

An effective NOC, supported by state-of-the-art remote monitoring tools, is an essential component of growth. The investment required to set up, staff and run a NOC in-house can be financially out of reach for many MSPs.

Are you able to offer a true 24/7 NOC service with ‘always on’ monitoring, remediation, maintenance and support? Can you prevent engineer overload when you add more working hours and intermittent sleep?

Partner for NOC

Here are some of those benefits:

  • Your team will be increased and complemented with our system administrator team, monitoring 24/7/365, who will also be available to cover holidays, sick leave and ‘double up’ during busy periods.
  • Our team is highly experienced people with up-to-date training in the latest, in-demand technologies and tools.
  • Partnering offers a cost-effective way of acquiring the skills and support you need to deliver high-quality service to your customers – Avoid higher costs and headaches when recruiting, training, managing and replacing staff.
  • Working together with our technicians you are more likely to meet and exceed customer expectations, doing more business with you.

Reasons to partner for NOC

  1. Out-of-Business-hours, only working ours and 24/7 support, 365 days a year
  2. Access to an expert team to run the NOC and work proactively.
  3. Ability to focus on new projects rather than being distracted by day-to-day ‘noise’
  4. Our solutions are scalable offering resources on-demand
  5. Benefit with our pay-as-you-grow approach for a cost-effective business model
  6. Reduced maintenance and training cost
  7. Predictable, controlled OPEX
  8. Increase your UP time

Learn more about Key benefits of outsourcing NOC Services

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Working on summer vacation?

Not having much sleep on vacations?

Who is monitoring 24/7 when people is on vacations?

We have a complete team of system administrators working 24/7 monitoring networks, systems, servers, applications and services.

We follow written procedures and we call your engineer following your instructions, acting immediately in case of incident. We follow up until is solved.

We have signed NDA and SLA with all our customers.

Contact us for a free advice and quotation.

 

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